FAQ'S
Frequently Asked Questions
What time is check-in and check-out?
Check-in begins at 3:00 PM and check-out is from 12:00 PM until 1:00 PM.
Can I cancel or modify my reservation?
Policies vary depending on the fare selected; please refer to your confirmation for details.
Are pets allowed at the hotel?
We are a Pet Friendly hotel and offer special amenities for your furry companions.
Do you offer airport shuttle service?
Yes, we have private transfers available by prior arrangement with our concierge.
Do you have accessible rooms?
Contamos con suites totalmente adaptadas para garantizar la comodidad de todos nuestros huéspedes.
Is parking available at the hotel?
Sí, ofrecemos estacionamiento privado y seguro con servicio de valet las 24 horas.